Booking Policy - Urbanyatra

Booking Policy

BOOKING – RESERVATION POLICY
  • we are not holding any booking at the time of quotation.
  • All rates & availability is subject to change till booking amount is not received.
  • Services will be confirmed within 12 hours after receiving booking amount.
  • Tour voucher will issue 3 days before traveling date.
  • Advance 50% payments would be required to book the tour on confirmed basis, 100% payment to be made on 1 week prior to arrival.
CANCELLATION - REFUND NORMS
  • Cancellation received 21 days before arrival date - 20% refund, 15 days before arrival date - 50% refund & less than 15 days before arrival date - No refund
  • For group confirmations 100 % cancelation charges will be applicable within 14 days & 75 % charges in 21 days.
  • In Peaks seasons, some hotels may charge 100% cancellation.
  • cancellations to be made during office hours on working days. Refunds normally take 7 working days & will transfer electronically to your bank account.
  • No cancellations are allowed due to political reasons, cancellations of Trains / Flights natural cancellations & reasons of personal nature...